Night Operations Supervisor
3 weeks ago
We are seeking an Assistant Night Manager to oversee the nightly hotel operation at De Vere Beaumont Estate in Old Windsor. This role is pivotal in ensuring the safety and comfort of our guests, and maintaining our high standards of service.
The ideal candidate will have experience in a customer service role and be comfortable working at night in a large hotel environment. They will be responsible for completing night audits, checking guests in and out, and dealing with any issues or complaints that may arise.
We offer a competitive salary of £28,000 per annum, plus excellent benefits including free meals on duty, complimentary use of leisure facilities, and an annual complimentary 2-night stay with dinner at a De Vere Hotel.
Key Responsibilities:
- Oversee the nightly hotel operation
- Ensure the safety and comfort of guests
- Complete night audits and checks
- Deal with guest complaints and issues
- Work collaboratively with the night team and events team
Benefits:
- Competitive salary of £28,000 per annum
- Free meals on duty
- Complimentary use of leisure facilities
- Annual complimentary 2-night stay with dinner at a De Vere Hotel
- Excellent career progression opportunities
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