Automotive Parts Department Head

3 days ago


Farnborough, Hampshire, United Kingdom Transcomm Recruitment Full time £30,000 - £35,000

We are seeking an experienced Parts Supervisor to join our team in Farnborough, driving business growth and exceptional customer service. As a key leader, you will be responsible for managing parts advisors, implementing customer follow-up calls, and collaborating with the service manager to resolve issues.

Main Responsibilities:
  • Drive team performance and customer satisfaction through effective leadership and process implementation.
  • Develop and execute strategies for customer follow-up calls, enhancing customer loyalty.
  • Work closely with the service manager to address any concerns or issues, ensuring seamless operations.
  • Manage the receipt and reconciliation of stock orders, maintaining accurate records.
  • Organize rolling stock takes and provide actionable insights to inform business decisions.
  • Oversee negative stock management and driver responsibilities, ensuring compliance.
  • Verify van check sheets, ensuring accuracy.

The ideal candidate will possess a strong understanding of commercial vehicles and parts, with a preferred qualification in parts stock control. Previous supervisory experience and proficiency in Excel are highly valued.

This exciting opportunity comes with a salary range of £30k-£35k, plus overtime and bonus potential. We also offer 25 days' holiday, life assurance, and pension provision as part of our comprehensive benefits package.



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