Administrative Assistant
3 weeks ago
We are seeking an enthusiastic and organized individual to join our dynamic administration team at Bridge House in Sleaford. As an Administrative Assistant, you will play a vital role in supporting our team by handling data entry, managing telephone communications, and providing high-level administrative support.
Key Responsibilities- Manage and maintain accurate and up-to-date patient information in our systems
- Provide exceptional customer service to patients and clinical staff via telephone and email
- Organize and coordinate meetings, manage calendars, and take minutes as required
- Efficiently address and resolve invoice queries in a timely manner
- Adhere to service guidelines, policies, and procedures to ensure quality standards and performance
- Perform word processing, scanning, photocopying, and other document processing tasks as needed
- Train and mentor new starters on office systems and departmental processes
We are looking for an individual with:
- Education to NVQ 3 level in a relevant subject or equivalent level of qualification
- Demonstrable experience of working in a busy administrative environment
- Excellent working knowledge of Microsoft Office
- Awareness of equality and valuing diversity principles and understanding of Confidentiality and Data Protection Act
- Ability to work effectively as part of a team and work on own initiative, organizing and prioritizing own workload to set deadlines
NHS Lincolnshire Integrated Care Board (ICB) is a strategic component of the Integrated Care System (ICS) across Lincolnshire, delivering the commitments set out in the NHS Long Term Plan. We are responsible for meeting the needs of our population through commissioning high-quality services, improving patient experience, and exploring innovative ways to improve care and offer more choice.
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