Housing Officer

4 weeks ago


Hull, Kingston upon Hull, United Kingdom Sanctuary Group Full time

Sanctuary Group is a leading social landlord, providing around 70,000 homes across England. We offer good quality, affordable housing in communities that residents can be proud of. As a not-for-profit organisation, we reinvest any surplus back into the local communities we serve.

As a key member of our team, you will play a vital role in ensuring the effective management of our housing stock. Your responsibilities will include:

* Managing the provision of housing options to help customers find suitable accommodation
* Administering the key management process for terminating tenancies
* Responding to customer complaints and feedback
* Working with data to support the delivery of accurate and up-to-date waiting lists

To succeed in this role, you will need:

* Experience of working with data and housing management systems
* Good communication and customer care skills
* Ability to work to deadlines and prioritise workloads
* Basic Microsoft Word and Excel skills

In return, we offer a competitive salary, 25 days annual leave (rising to 30 days), and a range of employee benefits, including a pension scheme, life assurance, and cycle to work scheme.

We are committed to building equality and diversity within our organisation and welcome applications from people from diverse backgrounds.

Please note that we reserve the right to close or extend the closing date for positions, depending on application numbers.



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