Customer Relationship Management Specialist

3 weeks ago


Salford, Salford, United Kingdom The Candidate Ltd Full time

As a CRM Manager at The Candidate Ltd, you will be responsible for driving lead generation, re-engaging lapsed clients, and building a comprehensive mailing list for our marketing initiatives. Your focus will be on creating and managing automated workflows, improving client acquisition, and nurturing relationships through data-driven strategies.

Key responsibilities include:

  • Designing and implementing creative email marketing campaigns to drive lead generation.
  • Developing and managing automated workflows to improve client engagement and retention.
  • Building and maintaining a comprehensive mailing list for various customer segments.
  • Monitoring CRM performance metrics, including open rates, click-through rates, conversion rates, and ROI.

Requirements:

  • Experience working within a premium luxury brand.
  • Experience working with HubSpot.
  • Proven experience as a CRM Manager, preferably within a fast-paced retail environment.
  • Strong project management skills.
  • Proficiency in creating automated email and SMS marketing flows.

Benefits:

  • Competitive salary.
  • Health benefits, including dental care.
  • Opportunities for professional growth within a prestigious brand.
  • Regular team incentives and trips abroad.


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