Food and Beverage Team Member

5 days ago

Gloucester, Gloucestershire, United Kingdom LGH Hotels Management Full time

The Opportunity

We are seeking a highly motivated and enthusiastic individual to join our hotel food and beverage team as a Food and Beverage Team Member. As a key member of our team, you will be responsible for delivering exceptional hospitality service to our guests, ensuring that every interaction is memorable and enjoyable.

Key Responsibilities

  • Set up the restaurant and bar for service, ensuring that all standards of presentation are met.
  • Act as the face of the business, maintaining the hotel's brand reputation by delivering exceptional hospitality service.
  • Engage with guests, take their food and beverage orders, and use upselling opportunities to enhance their experience.
  • Create a welcoming atmosphere that puts a smile on our guests' faces.

Benefits

  • Enjoy enviable employee discounts on bedroom rates across our Best Western hotel portfolio.
  • Take advantage of shopping discounts, ranging from groceries to fashion, travel, utilities, days out, and even holidays.
  • Access to eye care, free legal and money advice, counseling sessions, hospital and death benefit plans, cycle to work scheme, wellbeing tips and support fitness videos, recipe ideas, advice on keeping active and healthy living, wellbeing podcasts and TV, breathing exercises, and a 24/7 advice and support line.
  • Participate in team reward and recognition, enjoy free meals on duty, and benefit from free parking.

The Ideal Candidate

  • Exhibit contagious enthusiasm and a sincere desire to create memorable guest experiences.
  • Demonstrate a natural ability to engage with others and a genuine passion for the hospitality industry.
  • Prove experience in a hospitality environment, preferably in hotel or restaurant operations.
  • Show the ability to remain calm and composed in high-pressure situations.
  • Demonstrate a self-starter attitude, capable of working independently without supervision.
  • Exhibit a positive outlook and approachable demeanor that exudes warmth and professionalism.
  • Show a willingness to learn and a desire to develop within the role.
  • Demonstrate an innate talent and self-assurance in your abilities, coupled with exceptional attention to detail.

About Us

LGH Hotels Management is a leading hospitality company with a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western. We are committed to delivering outstanding hospitality experiences and are seeking like-minded individuals to join our dynamic team.

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