Food and Beverage Team Member

2 days ago

Gloucester, Gloucestershire, United Kingdom LGH Hotels Management Full time

The Opportunity

We are seeking a highly motivated and enthusiastic individual to join our food and beverage team at the Gloucester Hotel, part of the Signature Collection By Best Western. As a member of our team, you will be responsible for delivering exceptional hospitality service to our guests, ensuring that every interaction is memorable and enjoyable.

Key responsibilities will include setting up the restaurant and bar for service, ensuring that all standards of presentation are met, and serving as the face of the business, acting as an ambassador for the hotel and maintaining its brand reputation. You will also be responsible for engaging with our guests, taking their food and beverage orders, and using upselling opportunities to enhance their experience.

Benefits

  • Competitive salary and benefits package
  • Opportunities for career development and growth
  • Free meals on duty
  • Free parking
  • Employee discounts on bedroom rates across our Best Western hotel portfolio
  • Shopping discounts
  • Eye care
  • Free legal & money advice
  • Counseling sessions
  • Hospital & death benefit plans
  • Cycle to work scheme
  • Wellbeing tips and support fitness videos
  • Recipe ideas
  • Advice on keeping active and healthy living
  • Wellbeing podcasts and TV
  • Breathing exercises
  • 24/7 advice and support line
  • Team reward & recognition

The Ideal Candidate

  • Contagious enthusiasm and a sincere desire to create memorable guest experiences
  • A natural ability to engage with others and a genuine passion for the hospitality industry
  • Proven experience in a hospitality environment, preferably in hotel or restaurant operations
  • The ability to remain calm and composed in high-pressure situations
  • A self-starter with the capability to work independently without supervision
  • A positive outlook and approachable demeanor that exudes warmth and professionalism
  • A willingness to learn and a desire to develop within the role
  • An innate talent and self-assurance in your abilities, coupled with exceptional attention to detail

About Us

LGH Hotels Management is a leading hospitality company with a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western. We are committed to delivering exceptional hospitality experiences to our guests and are seeking like-minded individuals to join our team.

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