Store Director

3 weeks ago

Swindon, Swindon, United Kingdom Frasers Group Full time

About Us

Frasers Group is a leading retailer in the UK, known for its innovative approach to retail and commitment to excellence. We're looking for a talented Store Manager to join our team and help drive our success.

Job Description

We're seeking a Store Manager who is passionate about delivering exceptional customer experiences and driving sales growth. As a key member of our team, you'll be responsible for managing the day-to-day operations of our store, including leading a team of sales associates and implementing sales strategies to meet business objectives.

Key Responsibilities

  • Manage store operations and ensure delivery of business objectives
  • Train and coach team members to best practice and provide evidence of best practice through regular visits
  • Use reports to ensure wage controls are met and resolve any issues quickly and effectively
  • Understand business and customer expectations and motivate the team to deliver an excellent customer experience
  • Understand product features and benefits and train the team to maximize sales opportunities
  • Identify internal talent and use development opportunities and performance management processes to drive and reward exceptional performance
  • Be self-driven in personal development and take on developmental feedback constructively
  • Plan for development and create a clear team succession plan to encourage next generation and support business growth
  • Understand and promote the Frasers Group core values and coach the team to engage with these values
  • Engage with the team to feedback new ideas and contribute to the wider business
  • Inspire the team and act as a role model, taking a 'hands-on' approach to management and running of the store

Requirements

  • Minimum of 3 years retail management experience
  • Ability to positively impact results in sales, payroll, and stock loss
  • Proven record of developing a management team and talented individuals
  • Must be able to work well under pressure and to strict deadlines
  • Committed to achieving the highest store standards and customer service experiences
  • Strong commercial awareness and able to analyze company and store reports
  • A 'hands-on' approach to getting things done

What We Offer

  • 20% staff discount across all Frasers Group stores
  • Commission-led rewards across a wide range of products
  • 40% uniform discount
  • Cycle to work scheme
  • Loyalty scheme
  • Excellent bonus scheme paid monthly
  • Amazing career progression opportunities and new exciting learning and development programs

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