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Climate Change and Energy Advisor
2 months ago
Citizens Advice Doncaster Borough is seeking a skilled Climate Change and Energy Advisor to join our team. As a key member of our team, you will play a vital role in providing high-quality Money and Energy advice and support services to the community.
Key Responsibilities:- Provide expert advice and support on energy-related issues, including energy efficiency, smart meters, and carbon monoxide awareness.
- Engage with Doncaster residents and support groups to raise awareness of available support services and promote access to them.
- Support service users with budgeting tools and promote income maximization through benefit checks and applications.
- Inform and support with applications for eligible grants and funding, including top-up vouchers.
- Provide financial capability and income maximization advice to clients.
- Contribute to the development and implementation of projects and initiatives to address energy-related issues in the community.
- Work effectively with other partners to promote awareness and deliver a seamless service to clients.
- Experience of providing tailored advice or support, particularly in the energy sector.
- Effective oral communication skills, with a focus on negotiating and representing clients.
- An ordered and resourceful approach to workload, with the ability to follow and develop agreed procedures.
- An understanding of the issues and challenges involved in interviewing and supporting clients.
- Ability to prioritize own work, meet deadlines, and manage caseloads.
- Ability to use IT in the provision of advice and the preparation of reports and submissions.
- Effective writing skills, with a focus on negotiating, representing, and preparing reviews, reports, and correspondence.
- An empathetic, approachable, and reliable individual who works well with others.
- Understanding of and commitment to the aims and principles of the Citizens Advice service and its equality and diversity policies.
- The ability to adapt to varied client groups and work environments.
- Experience of providing general advice or energy advice.
- Experience of working to targets or on funded projects.
- Demonstrate understanding of social trends and their implications for clients and service provision.
- Experience of working in the voluntary sector would be desirable.
- Ability to give and receive feedback objectively and sensitively, and a willingness to challenge constructively.
Citizens Advice Doncaster Borough offers a supportive and inclusive work environment, with opportunities for professional development and growth. As a Climate Change and Energy Advisor, you will have the chance to make a real difference in the lives of our clients and contribute to the development of our organization.
We offer a competitive salary, a comprehensive benefits package, and a range of training and development opportunities. If you are passionate about making a positive impact in your community and have the skills and experience to succeed in this role, we encourage you to apply.
