Head of Housing Operations

3 weeks ago


London, Greater London, United Kingdom Carrington West Full time
Carrington West

Estimated Salary: £65,000 - £80,000 per annum

About the Job

We are seeking a Head of Housing Operations to join our team, responsible for managing the day-to-day operations of our housing services. This is a key leadership role that requires a strong understanding of housing management and a proven track record of delivering results in a senior leadership position.

Key Responsibilities:
  • Develop and deliver long-term housing strategies and service improvement plans that align with corporate goals and enhance the resident experience.
  • Provide leadership and support to managers across neighbourhood and sheltered housing services, ensuring high performance, staff development, and effective collaboration.
  • Oversee the delivery of multi-functional housing hub services, ensuring customer satisfaction and value for money through efficient processes.
  • Lead the review and enhancement of housing policies and procedures, using business intelligence and benchmarking data to drive transformation.
  • Prepare and manage budgets effectively, ensuring compliance with financial regulations and delivering cost efficiencies.

This role requires a strong understanding of housing management and a proven track record of delivering results in a senior leadership position. If you have the skills and experience to succeed in this role, we would like to hear from you.



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