Neighbourhood Delivery Officer

2 days ago


Hatfield Hyde, United Kingdom Paradigm Housing Group Full time
Role Responsibilities
  • Deliver exceptional customer service: Ensure that all interactions with customers are professional, respectful, and responsive to their needs.
  • Identify and address customer needs: Use your analytical skills to identify when specialist support is needed to help customers sustain their tenancies.
  • Handle complex cases: Work with customers to resolve issues and provide tailored interventions for vulnerable customers.
  • Be a champion for our customers: Advocate for our customers and deliver services that meet their needs.

This role requires a strong understanding of social housing issues and legislation, experience managing a varied and demanding workload, advanced communication skills, and flexibility to work across our East, West, and Central regions.



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