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Neighbourhood Team Leader Position

1 month ago

Tiverton, Devon, United Kingdom Mid Devon District Council Full time

Are you passionate about delivering exceptional customer service and leading a team to achieve great results? We have an exciting opportunity for a Neighbourhood Team Leader to join our in-house housing service at Mid Devon District Council.

Key Responsibilities:

  • Lead a team of Neighbourhood Officers and Allocations Officers to deliver our tenancy sustainment/rent arrears and allocations service.
  • Focus on achieving high levels of tenant satisfaction and tenancy sustainment.
  • Contribute to the achievement of our housing targets and objectives across all service standards and performance indicators.

About You:

  • Excellent communication and mediation skills are essential.
  • You must have experience in housing management or a customer-focused service.
  • You will have a clear customer focus and a flexible approach.

What We Offer:

  • Competitive rate of pay.
  • Generous annual leave entitlements.
  • A flexible benefits scheme including access to discounted shopping and events.

We value Pride, People, Performance, and Partnerships at Mid Devon District Council. If you are a motivated and experienced professional looking for a new challenge, please apply for this exciting opportunity.