Operations Team Lead

2 weeks ago


Edinburgh, Edinburgh, United Kingdom H&M Group Full time

About the Role

We are seeking an experienced Operations Team Lead to join our team in the Princes Street store, Edinburgh. As a key member of our management team, you will be responsible for overseeing daily operations and ensuring seamless execution of sales and profit goals.

Key Responsibilities:

  • Lead a high-performing team to achieve sales and profit targets
  • Evaluate team performance, provide regular feedback, and support development and training
  • Analyse and follow up on Sales & Profit KPIs for the department
  • Ensure Health & Safety, legal, and security standards are met at all times

Requirements:

  • Management experience in a customer-facing environment
  • Previous experience leading and managing teams
  • Passion for profitability and people
  • Customer-first mindset

What We Offer:

  • A competitive salary of £35,000 - £45,000 per annum, depending on experience
  • Fully flexible working hours, including weekends
  • A comprehensive benefits package, including staff discount card and H&M Incentive Program (HIP)
  • Opportunities for professional growth and development within the H&M Group

About Us:

H&M Group is a family of fashion brands that values diversity, inclusivity, and sustainability. Our mission is to make fashion more sustainable and promote a culture of equality and respect in the workplace.



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