Operations Team Lead
2 weeks ago
About the Role
We are seeking an experienced Operations Team Lead to join our team in the Princes Street store, Edinburgh. As a key member of our management team, you will be responsible for overseeing daily operations and ensuring seamless execution of sales and profit goals.
Key Responsibilities:
- Lead a high-performing team to achieve sales and profit targets
- Evaluate team performance, provide regular feedback, and support development and training
- Analyse and follow up on Sales & Profit KPIs for the department
- Ensure Health & Safety, legal, and security standards are met at all times
Requirements:
- Management experience in a customer-facing environment
- Previous experience leading and managing teams
- Passion for profitability and people
- Customer-first mindset
What We Offer:
- A competitive salary of £35,000 - £45,000 per annum, depending on experience
- Fully flexible working hours, including weekends
- A comprehensive benefits package, including staff discount card and H&M Incentive Program (HIP)
- Opportunities for professional growth and development within the H&M Group
About Us:
H&M Group is a family of fashion brands that values diversity, inclusivity, and sustainability. Our mission is to make fashion more sustainable and promote a culture of equality and respect in the workplace.
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