Underwriting Support Coordinator
4 weeks ago
About the Role
We are seeking an Underwriting Support Administrator to join our team at Yorkshire Building Society. As an Underwriting Support Administrator, you will play a key role in helping our customers find a place to call home.
Key Responsibilities
- Provide essential administrative support to all underwriting service delivery teams.
- Ensure that any necessary customer batch printing of offer is carried out accurately in accordance with set service standards.
- Manage inbound and outbound calls to internal underwriting colleagues and external parties.
- Support all Customer and Broker product transfers, keeping up to date with product and mortgage knowledge.
- Look at ways to improve processes and automate where possible.
About You
To be successful in this role, you will need to have great administration skills and experience, coupled with:
- Ability to offer great customer service.
- Strong attention to detail.
- Excellent communication skills in person and on the phone.
- Great organisational skills, with the ability to prioritise and work to tight deadlines.
- A good understanding of Yorkshire Building Society and the mortgage products we offer.
About Us
At Yorkshire Building Society, we don't have shareholders, we have members. We care about people and that includes you. So here, you'll be respected for who you are, you'll be able to bring your whole self to work, and you'll have everything you need to build a long and rewarding career.
Flexibility – We offer a range of flexible working options without unsocial hours, which can help you find a healthy work-life balance. Whether it's finishing early for an appointment or fitting your studies and hobbies in around your working hours, we can help make it work for you.
Development – We want you to feel challenged here. Whatever your ambitions, we're committed to helping you develop your skills and move ahead in your career journey. From day one, we'll set you up for success with a brilliant induction and full training plan, all designed to get you up to speed quickly.
Inclusivity – We're passionate about creating an inclusive environment where everyone is welcome and able to be themselves. If you'll go the extra mile to help our members, you'll fit right in and feel you belong here.
About Our Benefits
We offer lots of fantastic rewards that you can make the most of in and out of work, including:
- Holiday – You'll get 25 days plus Bank Holidays, as well as the option to buy up to a further 5 days.
- Bonus – At Yorkshire Building Society, we work collaboratively and share in our success together, so when we reach our goals, we're all rewarded with an on-target bonus of 7% of eligible pay (with the opportunity to earn up to a maximum 15%).
- Pension – We know how important it is to save towards the future, that's why we'll contribute up to 11% into your Yorkshire Building Society pension.
- Healthcare – Health and wellbeing are an important part of life at Yorkshire Building Society, when you join us, you'll have access to a range of health benefits to suit your life, including private medical insurance, dental and healthcare plans.
- My Benefits – When you join Yorkshire Building Society, you'll have access to our self-service benefits portal, where you can access a range of retail, hospitality and health discounts.
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