Chief Student Experience Officer

1 month ago


East Midlands, United Kingdom ArtsJobs Full time

Job Title:

Chief Student Experience Officer

We are seeking an exceptional Chief Student Experience Officer to join our team at ArtsJobs. This is a pivotal role in leading and managing the campus student wellbeing team, ensuring our students receive the highest level of support in their academic journey and personal development.

About the Role:

  • Manage and oversee the operational management of student wellbeing, learning support, and counselling services, guaranteeing students receive tailored and high-quality support.
  • Lead, manage, and develop a dedicated team of student wellbeing coordinators, fostering a culture of collaboration and excellence.
  • Drive proactive wellbeing initiatives and campaigns, including during key periods like induction and enrolment.
  • Manage key student processes, including mitigating circumstances applications, fitness to study cases, and safeguarding responsibilities.
  • Act as the Designated Safeguarding Lead, ensuring robust safeguarding practices are in place and liaising with external agencies as required.
  • Use data to evaluate the performance of the student wellbeing team and identify areas for improvement.
  • Collaborate with internal teams, including admissions, immigration and compliance, to ensure students receive comprehensive and timely support.
  • Manage the student wellbeing service budget and ensure resources are used effectively to meet strategic goals.
  • Promote equity, diversity, and inclusion in all aspects of the student wellbeing team's work, acting as an ally and advocate for all students.

Estimated Salary: £55,000 - £65,000 per annum, depending on experience.

About Us:

At ArtsJobs, we are passionate about providing our students with the best possible support and resources to achieve their academic and personal goals. We believe that every student deserves a safe and inclusive environment to thrive, and we are committed to making this happen.



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