Accommodation Services Coordinator
1 week ago
Black Country Women's Aid (BCWA) is a leading charity providing essential services to victims of domestic abuse, sexual abuse, and human trafficking in the West Midlands. Our mission is to empower survivors by offering client-led support, advocacy, and community services.
Job Title: Accommodation First Contact AdministratorWe are seeking an experienced administrator to join our central contact team, responsible for managing referrals into BCWA accommodation services. The ideal candidate will possess excellent interpersonal skills, be organized, and have experience in handling high-volume calls.
Key Responsibilities:- Effectively coordinate referrals into BCWA accommodation services
- Provide timely responses to stakeholders, including partner agencies and victims/survivors
- Gather information regarding victim/survivor circumstances
- Manage referrals and queries efficiently
- Self-driven and conscientious individual
- Excellent communication and interpersonal skills
- Experience in managing high-volume calls and administration
- Ability to work in a fast-paced environment
The successful candidate will receive a competitive salary of £22,308 per annum, plus benefits aligned with the company's commitment to safeguarding and promoting the welfare of vulnerable adults, children, and young people.
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1 week ago
West Bromwich, Sandwell, United Kingdom Black Country Women's Aid Full timeRole OverviewThe first point of contact administrator will play a vital role in our central contact team, ensuring effective management of referrals into BCWA accommodation services. This position requires an organized and self-driven individual with excellent communication skills.Duties and Responsibilities:Coordinate referrals into BCWA accommodation...
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