Customer Service Coordinator

17 hours ago


West Bromwich, Sandwell, United Kingdom TOTALLY Careers Full time
About TOTALLY Careers
At TOTALLY Careers, we strive to deliver exceptional services that support the NHS and ensure patients can access healthcare quickly. We partner with healthcare commissioners across the UK & Ireland to manage demand and reduce waiting lists.

We have an exciting opportunity for a Customer Service Coordinator to join our team at Sir Robert Peel Hospital UTC, working part-time on weekends and bank holidays. The hourly rate is £11.44PH.

**Job Responsibilities:**
As a Customer Service Coordinator, you will work with clinical and operational colleagues to maintain a safe and welcoming environment. You will collaborate with GPs and Nursing staff to handle appointments, bookings, and visits efficiently.

**Required Skills and Qualifications:**
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
- Basic computer skills and familiarity with administrative software

The successful candidate will possess excellent customer service skills, be able to multitask, and demonstrate a positive attitude.

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