Patient Care Specialist

4 weeks ago


London, Greater London, United Kingdom Sodexo Full time
Job Summary

We are seeking a Patient Care Specialist to join our team at Sodexo in Fortius Clinic, W1U 2SB. As a key member of our hospital team, you will play a vital role in ensuring the safe transportation of patients and equipment, while providing exceptional customer service and support to patients, staff, and visitors.

Key Responsibilities
  • Transfer patients safely and efficiently via various modes of transport, including walking, wheelchair, stretcher, or beds.
  • Maintain professional conduct at all times, respecting patients' dignity and privacy when handling personal information.
  • Provide assistance and support to patients and visitors with queries and concerns.
  • Promote health and safety standards by adhering to protocols and utilizing personal protective equipment as needed.
  • Collaborate with healthcare professionals to transfer seriously injured patients from ambulances/helicopters to the Accident and Emergency department.
Requirements
  • Demonstrate excellent customer service and communication skills, with a strong focus on empathy and understanding.


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