Experienced Retail Supervisor
1 week ago
About the Role
We are seeking an exceptional Retail Supervisor to join our vibrant team in Ashford. As a key member of our store leadership team, you will play a crucial role in delivering the Dune experience and exceeding customer expectations in service and in-store experience.
As a Retail Supervisor, you will be entrusted to support the management and sales teams, ensuring that customer service is a priority, and the team is happy, motivated, and working together to drive store success. This is a fantastic opportunity to join a dynamic and supportive team, working with beautiful products and delivering exceptional customer experiences.
Key Responsibilities:
- Provide exceptional customer service, ensuring a positive experience for every customer
- Support the management team in achieving sales targets and driving store performance
- Develop and lead a high-performing team, focusing on individual and team growth
- Maintain a safe and secure store environment, adhering to company policies and procedures
- Contribute to visual merchandising and store displays, ensuring a consistent brand image
What We Offer:
- A competitive commission scheme, recognising and rewarding individual and team sales performance
- A uniform allowance, enabling you to showcase our latest products in-store
- 60% employee discount on Dune products, because we love our products almost as much as our customers do
- 33 days holiday (inclusive of bank holidays – pro rata if part-time)
- A company pension scheme, supporting your long-term financial security
- Life assurance for all team members, giving you peace of mind
- Employee awards, celebrating individual and team success
- Team incentives and socials, because we like to have fun
About Us
The Dune Group is a family business with a passion for footwear and accessories. We're committed to delivering exceptional customer experiences, driving sales growth, and creating a positive work environment. If you're passionate about retail, committed to excellence, and eager to join a dynamic team, we'd love to hear from you.
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