Academic and Operations Manager

3 weeks ago


Slough, Slough, United Kingdom Cycas Hospitality Full time
Operations Manager – Marriott Moxy & Residence Inn Slough

We at Cycas Hospitality strive to create a work environment where our team members can be their authentic selves, allowing them to deliver exceptional service to our guests.

As the first dual-branded property in Slough, our Residence Inn by Marriott and Marriott Moxy hotels offer a unique experience for our guests. Our extended stay brand provides suites with ample living and working space, including a fully equipped kitchen in every suite.

Key Responsibilities:

  • Oversee the operational management of the hotel, including Guest Services, Food & Beverage, Kitchen, and housekeeping teams.
  • Assist in managing day-to-day hotel operations to maximize financial returns, drive a people-first culture, and create a unique guest experience.
  • Execute brand standards and operational initiatives, with a focus on health and safety, compliance, and developing a strong team culture.
  • Support the overall objectives of the business in terms of revenues, costs, and teamwork, while developing personal competency levels.
  • Be the guarantor of guest satisfaction, positioning yourself as a benchmark for quality.

Requirements:

  • Strong Front Office and Food & Beverage background.
  • Previous work experience in a Marriott Brand is desired.
  • Ability to analyze performance metrics.

What We Offer:

  • A workplace with over 220,000 colleagues worldwide.
  • The best project you will ever work on is you – let us help you grow with our guidance and training possibilities.
  • Feed your wanderlust with discounts in over 7,000 hotels.
  • Complementary Healthcare Plan.


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