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Academic and Operations Manager

1 month ago

Slough, Slough, United Kingdom Cycas Hospitality Full time

Operations Manager – Marriott Moxy & Residence Inn Slough

We at Cycas Hospitality strive to create a work environment where our team members can be their authentic selves, delivering exceptional service to our guests. As the Operations Manager of our dual-branded property in Slough, you will oversee the operational management of the hotel, including Guest Services, Food & Beverage, Kitchen, and housekeeping teams.

Key Responsibilities:

  • Maximise financial returns and drive our people-first culture while creating a unique guest experience.
  • Execute brand standards and operational initiatives, focusing on health and safety, compliance, and team culture.
  • Support the overall objectives of the business in terms of revenues, costs, and teamwork, developing personal competency levels.
  • Be the guarantor of guest satisfaction, positioning yourself as a benchmark for quality.

Requirements:

  • Strong Front Office and Food & Beverage background.
  • Previous work experience in a Marriott Brand is desired.
  • Keen ability to analyse performance metrics.

About Us:

Cycas Hospitality is a workplace with over 220,000 colleagues worldwide, offering a unique opportunity for growth and development. We provide guidance and training possibilities, as well as discounts in over 7,000 hotels. Our Complementary Healthcare Plan ensures our team members' well-being.