Academic and Operations Manager
2 weeks ago
Operations Manager – Marriott Moxy & Residence Inn Slough
We at Cycas Hospitality strive to create a work environment where our team members can be their authentic selves, delivering exceptional service to our guests. As the Operations Manager of our dual-branded property in Slough, you will oversee the operational management of the hotel, including Guest Services, Food & Beverage, Kitchen, and housekeeping teams.
Key Responsibilities:
- Maximise financial returns and drive our people-first culture while creating a unique guest experience.
- Execute brand standards and operational initiatives, focusing on health and safety, compliance, and team culture.
- Support the overall objectives of the business in terms of revenues, costs, and teamwork, developing personal competency levels.
- Be the guarantor of guest satisfaction, positioning yourself as a benchmark for quality.
Requirements:
- Strong Front Office and Food & Beverage background.
- Previous work experience in a Marriott Brand is desired.
- Keen ability to analyse performance metrics.
About Us:
Cycas Hospitality is a workplace with over 220,000 colleagues worldwide, offering a unique opportunity for growth and development. We provide guidance and training possibilities, as well as discounts in over 7,000 hotels. Our Complementary Healthcare Plan ensures our team members' well-being.
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