Medical Secretary

3 days ago

Jarrow, South Tyneside, United Kingdom South Tyneside Health Collaboration Full time

About the Role

We are seeking a highly motivated and skilled Medical Secretary to join our team at South Tyneside Health Collaboration. The successful candidate will support our clinical team by carrying out a range of secretarial services, including actioning incoming correspondence, clinically coding data, and creating referral letters.

Main Responsibilities

  • Actioning all incoming correspondence, emails, and mail in a timely manner
  • Accurately clinically coding data on the clinical system into the patient record
  • Identifying relevant clinical information documented in patient correspondence, coding appropriately, and completing any detailed action
  • Inputting and extracting data as required to support practice reports
  • Creating referral letters and processing referrals
  • Filing and storing records as required
  • Photocopying documentation as required
  • Scanning patient-related documentation and attaching scanned documents to patients' healthcare records
  • Inputting data into patients' healthcare records as necessary
  • Answering incoming telephone calls, transferring calls, or dealing with callers' requests appropriately
  • Carrying out system searches as requested
  • Maintaining a clean, tidy, effective working area at all times
  • Supporting all clinical staff with general administrative tasks as requested
  • Supporting all clinical staff with general tasks as requested
  • Undertaking all mandatory training and induction programmes
  • Attending formal appraisal with their manager at least every 12 months

About Us

South Tyneside Health Collaboration is a GP Federation and valued system partner, set up to bring together South Tyneside General Practices to work collaboratively in delivering services at scale across the borough of South Tyneside.

We manage two general practices, one in the beautiful coastal village of Whitburn and another, a developing training practice in central Jarrow, with a combined list size circa 8,500.

Person Specification

  • Essential qualifications: Educated to GCSE Mathematics & English (C or above) or equivalent
  • Experience of working in a primary care environment
  • Experience of working with the public
  • Experience of working in a healthcare setting
  • Excellent communication skills (written and oral)
  • Strong IT skills
  • Clear, polite telephone manner
  • Competent in the use of Office and Outlook
  • EMIS/SystmOne/Vision user skills
  • Effective time management (planning and organising)
  • Ability to work as a team member and autonomously
  • Good interpersonal skills
  • Ability to follow policy and procedure
  • Polite and confident
  • Flexible and cooperative
  • Motivated

Desirable qualifications: Active correspondence management qualification/clinical coding qualification/medical terminology qualification

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