Store Team Associate

4 weeks ago

Londonderry, United Kingdom Home Bargains Full time
About the Role

We are seeking a highly motivated and customer-focused Store Team Member to join our dynamic team at Home Bargains. As a key member of our store team, you will play a vital role in delivering exceptional customer service and ensuring a seamless shopping experience for our customers.

Key Responsibilities
  • Provide outstanding customer service, responding to customer queries and resolving issues in a professional and courteous manner.
  • Assist with stock replenishment, maintaining a high level of store standards and ensuring products are available and presented in a visually appealing way.
  • Work collaboratively with colleagues to achieve sales targets and maintain a positive store environment.
  • Process cash transactions, handle customer payments, and maintain accurate records.
  • Contribute to the maintenance of a clean and tidy store, adhering to health and safety standards.
What We Offer
  • A competitive hourly rate, ranging from £9.00 to £11.88 per hour, depending on age and experience.
  • A 20-hour contract, with opportunities for flexible working.
  • 5.6 weeks paid holiday per year, rising to 6.6 weeks after 5 years' service.
  • A contributory company pension scheme.
  • Staff uniform and 10% store discount.
  • Access to our MyHB employee benefits platform, offering retail and leisure discounts, financial advice, and more.
Requirements
  • Demonstrate a good understanding of customer service principles and practices.
  • Experience of cash handling and working in a retail environment.
  • Ability to work effectively in a team and maintain a positive attitude in a fast-paced environment.
  • Polite and professional demeanor, with excellent communication skills.

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