Customer Service Liaison

3 weeks ago


Belfast, United Kingdom Northern Health and Social Care Trust Full time

At Northern Health and Social Care Trust, we are seeking a skilled Customer Contact Administrator to join our team. This role plays a vital part in the provision of patient care, ensuring that patients receive the best possible service.

The estimated salary for this position is approximately £25,147 - £27,596 per annum, depending on experience. As a Customer Contact Administrator, you will be working in a fast-paced environment, responding to patient inquiries, resolving issues, and providing exceptional customer service.

This is an exciting opportunity for individuals who are passionate about delivering high-quality patient care. If you are a team player with excellent communication skills and a commitment to putting patients first, we encourage you to apply.

Key Responsibilities:

  • To provide prompt and effective responses to patient inquiries via phone, email, and other channels
  • To resolve patient complaints and concerns in a professional and courteous manner
  • To maintain accurate records and update patient information as required

Benefits:

  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A supportive and collaborative work environment


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