Bar Staff Member
4 weeks ago
Bar Staff Job Description
Responsibilities:
- Deliver exceptional customer service by serving all customers in a professional and courteous manner.
- Ensure guests receive the highest standard of service at all times.
- Provide expert advice on all products available within the venue.
- Promote a welcoming atmosphere within the venue.
- Work collaboratively as part of a team to meet guests' needs.
- Maintain stock levels and rotation to avoid waste and assist with stocktaking.
- Ensure the work area is adequately stocked with necessary items.
- Lay up and prepare restaurants/boxes for meal service.
- Serve guests efficiently with correct food and beverage service knowledge.
- Service wine and other drinks as directed by management.
- Keep work and public areas clean and tidy.
- Ensure all orders are dispensed and correctly recorded.
- Follow company procedures for tills and payment.
- Adhere to licensing policies and procedures.
- Handle cash, stock, and equipment securely.
- Act as an information point for customers.
- Record wastage and dispose of rubbish accordingly.
- Adhere to company policies and procedures.
Requirements:
- Be smart, polite, and well-presented at all times.
- Excellent verbal communication and customer care skills.
- Flexibility and adaptability.
- Demonstrate a passion for quality service and standards.
- Strong interpersonal skills.
- Strong numerical and literacy skills.
- Ability to handle difficult situations.
- Ability to work with honesty and integrity.
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