Front Desk Ambassador

1 week ago


Sutton Coldfield, Birmingham, United Kingdom The Belfry Hotel and Resorts Full time
About the Role

As a key member of our front-of-house team, you will be responsible for delivering exceptional guest experiences from the moment they arrive at The Belfry Hotel & Resort. Your warm and welcoming demeanor will set the tone for a memorable stay, ensuring that every guest feels valued and appreciated.

About You

We are looking for a highly skilled and experienced individual who is passionate about providing outstanding customer service. You will be confident in your ability to work in a fast-paced environment, prioritizing tasks and managing multiple requests with ease. Your exceptional communication skills will enable you to build strong relationships with guests, colleagues, and external partners.

Belfry Benefits

As a valued member of our team, you will enjoy a range of benefits, including discounted gym membership, access to team-led fitness sessions, and a wellness programme with external speakers. You will also have access to our Employee Assistance Programme, Wagestream, and a range of healthcare schemes. To celebrate your hard work and dedication, we offer long service awards, additional paid holiday, and reward vouchers. Plus, enjoy free meals on shift, annual awards, and fantastic resort discounts across restaurants, bars, retail, and golf.

Making a Difference

At The Belfry Hotel & Resort, we are committed to delivering an environmentally sustainable business. You will have the opportunity to support industry, local, and national charities through our 'Make Good Grow' initiative. Join our team and be part of a business that truly cares about making a positive impact.

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