Freight Operations Coordinator
1 day ago
As a Freight Operations Coordinator at Safer Hand Solutions Ltd, you will play a pivotal role in supporting the sales and operations teams by handling freight coordination, customer service, and order processing. This is an exciting opportunity to join a fast-growing distribution service provider that is committed to delivering seamless solutions and outstanding customer service.
About UsOur client is a forward-thinking company with a strong focus on longevity and employee development. With a fantastic level of job security and opportunities for learning and progression, they are looking for a dedicated Sales Coordinator to join their Commercial Department.
Job DescriptionThe primary responsibilities of this role include:
- Handling freight coordination and managing orders to ensure accurate and efficient processing.
- Preparing quotes for the commercial team using our freight management system.
- Coordinating with the Commercial Director and Head of Commercial to complete tasks in a timely manner.
- Responding promptly to customer enquiries via phone and email to maintain high customer satisfaction.
- Supporting the Commercial team by keeping client and prospect information updated in our CRM system.
- Assisting in generating and submitting monthly reports and other required documents for the Commercial team.
- Ensuring compliance with company policies and procedures in all aspects of the role.
In addition, the successful candidate will be expected to actively contribute to team discussions and offer insights to improve processes and service quality. They will also work alongside the Commercial team to support lead generation and follow up on potential business opportunities.
RequirementsTo be considered for this role, you will need:
- At least 2 years of experience in the freight or shipping industry.
- A thorough understanding of shipping and logistics operations.
- Previous use of freight systems.
- Attention to detail, accuracy, and clarity when communicating and inputting data.
We offer a competitive salary of ££40,000 - £50,000 per annum, as well as a range of benefits including:
- A company pension scheme (NEST).
- Healthcare insurance plan.
- Private medical insurance.
- 25 days holiday plus bank holidays.
If you have the relevant experience and skills, we would love to hear from you.
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