Supply Chain Operations Manager

4 weeks ago


Bournemouth, Bournemouth, United Kingdom Hobbycraft Full time

About the Role

The Supply Chain Manager is a pivotal member of the team and holds a critical position in managing and planning stock investment whilst maximising availability to support the Hobbycraft business, and exceed customer expectations.

As a successful leader of people, you will inspire your team to meet the customer expectations and drive our supply chain strategy, whilst also driving team engagement.

The role requires an individual that can drive action through working collaboratively with all areas of the business (Trading team, Distribution Centre, Finance, Retail and Ecomm Operations).

About You

Our ideal candidate will have experience in Demand Planning and Supply Chain management and will demand the highest standards in efficiency, service, and value for money.

You will possess strong leadership skills and be experienced in change management enabling you to ensure the pace and engagement of the supply chain agenda can be met, business wide.

Key Responsibilities

  • Highly numerate and the ability to understand and interpret financial, sales and other commercial information and to produce descriptive reporting of data and trends.
  • Excellent communication skills at all levels with internal and external colleagues and partners
  • Able to work cross functionally to engage colleagues in positive manner.
  • An organised Individual who will prioritise effectively to deliver results.
  • Open and honest communicator with the skills to get buy in and influence others.
  • Demand planning experience; analysing stock holdings and commitment to ensure future orders are appropriate to fulfil forecast sales demand while seeking to hold working capital tight and prevent excess stock holding/obsolescence risk, and that stock purchases stay within the parameters set by the stock budget.
  • Prior knowledge of WSSI and Stock Budget management within a retail environment is essential.
  • ERP / WMS / Allocation & replenishment system experience
  • Data manipulation and analytics
  • Ability to communicate and influence at all levels within Hobbycraft, and our suppliers.
  • Knowledge and experience in delivering strategic plans is an advantage.
  • Experience in identifying, proposing, and implementing improvements to systems and processes is desirable.
  • Project management experience is highly desirable.

About Our Benefits

  • 25% Discount Card for Hobbycraft Stores and Haskins
  • Free Onsite Parking
  • EV Charging Point
  • 33 days holiday inclusive of Bank Holidays with an increase each holiday year
  • Birthday Day Off
  • Hybrid Working
  • Flexible start and finish times
  • Company pension contribution – up to 4% contribution
  • Employee Assistance Programme provide by Retail Trust
  • Cash Health Plan with Health Shield
  • Discounted gym membership.


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