Care Supervisor for Complex Care

1 week ago

Gosport, Hampshire, United Kingdom Superior Healthcare Full time
Care Supervisor for Complex Care

**Job Summary**

Superior Healthcare is seeking a skilled Care Supervisor to oversee the care of clients with complex needs. As a Field Care Supervisor, you will work closely with the Nurse Manager to ensure that clients receive exceptional service from a well-trained and compassionate team.

**Responsibilities**

* Work with the Nurse Manager to set up new care packages and maintain regular shifts within your client caseload
* Uphold familiarity with each client's requirements, providing consistent and personalized care per their care plan
* Identify and communicate upcoming staffing gaps, engage in recruitment, and introduce new hires to clients
* Mentor support workers, conduct observations, and identify training needs
* Maintain timely and accurate records of care and supervisory activities
* Act in the best interest of clients
* Monitor client satisfaction, escalate concerns, and produce monthly reports

**Requirements**

* Hold a Level 2 Diploma in Health and Social Care
* Commit to attaining a Level 3 Diploma in Health and Social Care within two years of joining (which will be funded by Superior Healthcare)
* Previous experience working with people who have disabilities and complex health needs

**Benefits of Working for Superior Healthcare**

* Blue light card
* Real Living Wage Employer
* Enroll onto a Level 2 to Level 5 diploma
* Earn a £50 voucher for every friend you refer who joins our team
* Thorough paid training and supported induction, with annual paid refreshers
* Wellbeing support including up to 6 face-to-face counselling sessions
* In-house wellbeing team to support you 24/7 live chat and video calls with trained counsellors, and free financial and legal advice
* Reward Employees of the Month with a £100 voucher
* Consistent support from our team of Nurses and Field Care Supervisors
* In-house women's health support
* Accumulate holiday pay as you work
* We match your pension contributions
* Employee events throughout the year, including breakfast clubs, summer BBQ and Christmas party
* Enjoy a company car for personal and professional use
* 25 days annual leave, plus bank holidays and your birthday
* £100 Specsavers voucher for eye tests and glasses

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