Expert Roadside Assistance Technician
3 weeks ago
About Us: Westbourne Motors stands as the largest independent roadside breakdown specialist in Southern England, dedicated to delivering unparalleled customer service through innovative solutions and expert personnel.
Job Compensation: For this role, the base salary is £30,000 per annum for drivers holding a valid BE/3,500 kg license, escalating to £34,000 once a Category C license is acquired. In addition to this, there exist further possibilities for bonuses that could amount to £4,000 extra yearly.
Job Summary:
This position entails finding and engaging individuals who can foster exceptional relationships with clients despite any challenges they might face. It necessitates applicants having an excellent attitude towards their work, being skilled at connecting with others, and possessing patience, empathy, and sympathetic ears. Minimum of three years of driving experience is required, though receiving comprehensive instruction regarding the more intricate tasks involved will help cater to your growth.
Primary Responsibilities:
- Engaging with clients and maintaining positivity in potentially stressful scenarios
- Carrying out vehicle recoveries following break-downs or crashes within our designated operational zone
- Benefiting from an extensive in-house training program that encompasses both theoretical and practical elements
Prerequisites:
- Proven customer-centric orientation
- Accumulated three years of driving experience
- Adaptability and readiness to work in less-than-favourable climatic conditions
- Underlying knowledge in automotive engineering (helpful but not necessary)
Added Perks:
- Opportunities for professional development and career progression
- Performance-based rewards and remuneration packages
- Recognition in the form of nationally recognized certifications
Working Schedule: Staff members can anticipate variable weekend rotations between the two alternating patterns outlined above.
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