Operations Support Professional

14 hours ago


Cheltenham, Gloucestershire, United Kingdom Anderson Recruitment Full time
The role of Maintenance Scheduling Specialist at Anderson Recruitment offers an exciting opportunity to join our operations team in the UK. In this position, you will play a critical role in ensuring the smooth delivery of maintenance services to our customers.

As a key member of our team, your primary responsibilities will include coordinating and scheduling maintenance activities with our engineering teams. You will be responsible for communicating effectively with customers, managing service engineers' diaries, and maintaining high levels of customer satisfaction.

Salary and Benefits:
This is an attractive offer, with a salary up to £28,000 per year, plus excellent benefits, including comprehensive annual training, six-monthly appraisals, and clear progression opportunities. Additionally, you will have access to exclusive discounts through Perkbox.

Key Responsibilities:
- Coordinate and schedule maintenance activities with engineering teams
- Communicate with customers to book engineer servicing visits and address general queries in a timely manner
- Manage service engineers' diaries to ensure efficient use of time and resources
- Maintain accurate records of service activities and update customer databases as required
- Collaborate with account managers to administer Service remedial quotations

About Us:
We are a leading recruitment agency committed to delivering exceptional service to our clients and candidates. Our reputation is built on providing a stable, fun, and professional working environment with career progression opportunities for committed and proactive individuals.

Required Skills and Qualifications:
- Proven experience in a similar role or industry
- Excellent communication and organizational skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Strong technical skills, particularly in Microsoft Office applications
- Flexibility to adapt to changing priorities and deadlines

Working Hours and Location:
This full-time position requires a 39-hour workweek, Monday to Thursday (8:30 am - 5 pm) and Friday (8:30 am - 4 pm), based in the UK.

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