Senior Support Team Lead
8 hours ago
Natterbox Limited is seeking a Senior Support Team Lead to join our team in the EMEA region. As a key member of our customer success team, you will be responsible for leading a team of 1st and 2nd Line Support Engineers, ensuring excellent customer satisfaction and loyalty.
The estimated salary for this role is £55,000 - £75,000 per annum, based on experience.
Key Responsibilities:- Case Queue Management: Effectively controls scheduling and workload by overseeing the team's case queue, ensuring optimal productivity and timely case resolution.
- Resource Allocation: Coordinate the scheduling and resource management of the team, including arranging cover for shifts, holidays, and absences, to maintain uninterrupted service.
- KPI Management: Lead the team to meet defined Key Performance Indicators (KPIs), fostering a high-performance culture and continuous improvement.
In return, we offer a competitive salary, a comprehensive benefits package, and opportunities for professional growth and development.
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Senior Support Professional
4 weeks ago
Croydon, Greater London, United Kingdom Evolve Housing + Support Full timeWe are seeking a Senior Support Professional to join our team at Evolve Housing + Support. As a Senior Support Professional, you will be responsible for providing high-quality support to homeless young people aged 16-22 in our 44-bed service in Croydon.The ideal candidate will have a strong understanding of safeguarding and the needs and challenges faced by...
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Senior Support Worker
4 weeks ago
Croydon, Greater London, United Kingdom Evolve Housing + Support Full timeWe are seeking a Senior Support Worker to join our team in Croydon, working with vulnerable individuals in our supported housing service. As a key member of our team, you will provide practical and emotional support to help our customers regain their independence.The ideal candidate will have knowledge of safeguarding and understanding of the reasons why...
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Senior Support Professional
2 weeks ago
Croydon, Greater London, United Kingdom Evolve Housing + Support Full timeThis role at Evolve Housing + Support offers a development opportunity until Mid March 2025 to cover the job holder's sabbatical.As a Senior Support Worker (Enhanced) at Evolve Housing + Support, you will provide leadership to the team during shifts, act as a coach and mentor to support workers and support assistants, and support the people we work with to...
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Senior Support Worker
4 weeks ago
Croydon, Greater London, United Kingdom Evolve Housing + Support Full timeWe are seeking a highly motivated and experienced Senior Support Worker to join our team in Croydon. As a Senior Support Worker, you will be responsible for providing high-quality support to vulnerable young people who are unable to live independently.The successful candidate will have a strong understanding of the needs and challenges faced by homeless...
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Croydon, Greater London, United Kingdom Lead Discovery GmbH Full timeWe are looking for a highly skilled Lead Specialist in Microbiology and Infection Control to join our team at Lead Discovery GmbH.The estimated salary for this position is £60,000 - £80,000 per annum, depending on experience.About the Role:To lead and manage teams of pharmacists and other healthcare professionals to ensure effective antimicrobial...
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Senior Care Team Lead
2 weeks ago
Croydon, Greater London, United Kingdom Methodist Homes Full timeAbout the RoleWe are seeking an exceptional Senior Care Assistant to lead and inspire a team of dedicated care professionals at Hall Grange, our state-of-the-art care home in Croydon.As a key member of our care team, you will play a vital role in delivering high-quality care to our residents, ensuring their physical, emotional, and social needs are met. Your...
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Clinical Lead Pharmacist
4 weeks ago
Croydon, Greater London, United Kingdom Lead Discovery GmbH Full timeAntimicrobial Stewardship SpecialistLead Discovery GmbH is seeking an experienced Antimicrobial Stewardship Specialist to play a vital role in ensuring the safe and effective management of antimicrobials across the Trust.Main Responsibilities:Provide expert leadership and specialist professional advice on antimicrobials to clinicians, nursing staff, and...
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Senior Clinical Pharmacist
1 month ago
Croydon, Greater London, United Kingdom Lead Discovery GmbH Full timeNLG Health is seeking an experienced Lead Specialist Clinical Pharmacist – Microbiology to cover a Hospital in Croydon. As a key member of the team, you will provide expert leadership and specialist professional advice on antimicrobials.With over 20 years of Healthcare experience, NL Group offers a chance to make a positive impact while enjoying a more...
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Care Team Lead
8 hours ago
Croydon, Greater London, United Kingdom Purosearch Ltd Full timeJob Title: Care Team LeadWe are seeking a highly skilled and motivated Care Team Lead to join our team at Purosearch Ltd. The successful candidate will be responsible for leading a nursing team in a 40-bedded care setting, providing high-quality care to residents with various needs.The ideal candidate will have excellent leadership skills, the ability to...
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Administrative Support Specialist
4 weeks ago
Croydon, Greater London, United Kingdom Universal Business Team Full timeOffice Administrator / Sales Support for a Leading Dental Consumables CompanyLocation: South LondonSalary: £26,000 - £30,000Working Hours: 8am to 5pm Monday to Friday with an hour for lunch.We are seeking an organised individual who thrives in a fast-paced office environment and has a keen eye for detail. The ideal candidate will love managing systems and...
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Academic Support Specialist
4 weeks ago
Croydon, Greater London, United Kingdom ClassRoom Support Full timeJob Title: Learning MentorAbout the Role:We are seeking a dedicated and passionate Learning Mentor to support students with special educational needs at our SEN schools in Croydon. As a Learning Mentor, you will provide essential guidance and support to students, helping them to overcome barriers to learning and reach their full potential.Key...
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Senior Leadership Team Member
4 weeks ago
Croydon, Greater London, United Kingdom Future Education Full timeAbout the Role:The Senior Leadership Team Member will play a critical role in supporting the Headteacher and Senior Leadership Team to enhance school performance and drive educational excellence. This position requires a highly skilled professional with strong experience in Special Educational Needs (SEN) and/or Senior Leadership Team roles, with expertise...
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Croydon, Greater London, United Kingdom Fairlie Healthcare Full timeOverviewThe Fairlie Healthcare Group is an independent specialist care provider for people living with long-term neurological conditions.We have over 25 years of experience, offering care and support to patients and their families. Our three specialized care homes in West Norwood, Purley, and Banstead are recognized for their exemplary care and...
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Senior Health Visitor Team Lead
4 weeks ago
Croydon, Greater London, United Kingdom Croydon Health Services NHS Trust Full timeJob SummaryCroydon Health Services NHS Trust is seeking a dynamic and experienced Health Visitor to lead our Champions Teams as a Team Leader and Specialist Interest Lead.The successful candidate will have a strong background in Health Visiting, with experience in managing complex caseloads and leading teams to deliver high-quality services.As a Team Leader,...
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Care and Support Specialist
4 weeks ago
Croydon, Greater London, United Kingdom Evolve Housing + Support Full timeWe are seeking a highly motivated and compassionate Care and Support Specialist to join our team at Evolve Housing + Support. As a Support Worker, you will play a vital role in providing practical and emotional support to vulnerable young people in our supported housing service in Croydon.The ideal candidate will have a strong understanding of the needs and...
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Homelessness Support Specialist
3 days ago
Croydon, Greater London, United Kingdom Evolve Housing + Support Full timeCompany OverviewEvolve Housing + Support is a leading provider of care and support services to vulnerable individuals. Our mission is to empower people to regain control over their lives, achieve independence, and reach their full potential.About the RoleWe are seeking an experienced Homelessness Support Specialist to join our team in Croydon. As a key...
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Business Operations Coordinator
9 hours ago
Croydon, Greater London, United Kingdom Universal Business Team Full timeOffice Administrator / Sales Support for a Leading Dental Consumables CompanyLocation: South LondonSalary: £27,500 per annum (pro rata)Working Hours: 8am to 5pm Monday to Friday with an hour for lunch.A dynamic and organized individual who thrives in a fast-paced office environment is required to join the small but busy team of Universal Business Team as...
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Senior Electrical Design Lead
4 weeks ago
Croydon, Greater London, United Kingdom Precision People Full timeJob Title: Senior Electrical Design EngineerJob Summary:We are seeking a highly skilled Senior Electrical Design Engineer to join our team at Precision People. As a Senior Electrical Design Engineer, you will be responsible for overseeing junior staff and undertaking engineering designs, providing project management and administration duties, and monitoring...
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Advanced Pharmacist
2 months ago
Croydon, Greater London, United Kingdom Lead Discovery GmbH Full timeLead Specialist Clinical Pharmacist – MicrobiologyLead Discovery GmbH is seeking an experienced Lead Specialist Clinical Pharmacist – Microbiology to play a vital role in ensuring the safe and effective management of antimicrobials across the Trust.Main Responsibilities:Provide expert leadership and specialist professional advice on antimicrobials to...
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Lead Safeguarding Specialist
8 hours ago
Croydon, Greater London, United Kingdom Safeguarding Resource & Support Hub Full timeCroydon Health Services NHS Trust is a leading healthcare provider in the London borough of Croydon, delivering acute and community health services across the region. With a main hospital site, Croydon University Hospital, boasting one of the busiest emergency units in London, 13 operating theatres, and over 500 beds, the organisation is at the forefront of...