Technical Solutions Lead

6 days ago


London, Greater London, United Kingdom Amazon Full time
Job Title: Technical Solutions Lead

A leading Technical Account Manager is needed to drive cloud adoption on Amazon Web Services (AWS). This role involves collaborating with customers to develop support strategies, providing expert advice on AWS services, and resolving operational issues.

About the Job:

This position entails building solutions, offering technical guidance, and advocating for customers. Ensuring AWS environments are operationally healthy while minimizing costs and complexities is essential. Building strong relationships with customers, understanding their business needs and technical challenges is vital.

Key Responsibilities:
  • Design solutions, provide technical guidance, and advocate for customers.
  • Maintain AWS environments, ensuring operational health, reduced costs, and complexity.
  • Foster strong relationships with customers, understanding their business needs and technical challenges.
  • Leverage technical expertise to discuss incidents, trade-offs, and risk management.
Requirements:
  • At least 5 years of experience in technical engineering.
  • Hands-on experience with operational parameters and troubleshooting for two (2) of the following areas: compute/storage/networking/CDN/databases/DevOps/big data and analytics/security/applications development in a distributed systems environment.
  • Experience working in an internal enterprise or external customer-facing environment with effective communication and presentation skills.
Preferred Qualifications:
  • Familiarity with AWS services or other cloud platforms.
  • Background in leading technical teams in an internal enterprise or external customer-facing environment.
  • Strong knowledge of software development methodologies and technologies.
  • Understanding of managing technology budgets.
Salary:

$120,000 - $180,000 per annum, based on experience.

About Amazon:

Amazon Web Services (AWS) is the largest and most widely adopted cloud platform globally. We've revolutionized cloud computing and continue to innovate — that's why clients from top startups to Global 500 companies rely on our robust portfolio of products and services to fuel their businesses.

We prioritize work-life balance, ensuring success at work doesn't come at the expense of personal sacrifices. Our team culture promotes inclusivity, diversity, and creativity. With endless opportunities for knowledge sharing, mentorship, and career advancement, you'll have everything needed to grow professionally and personally.



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