Technical Solutions Lead

3 days ago


London, Greater London, United Kingdom Meraki Talent Ltd Full time
About the Role:

We are seeking an experienced Technical Solutions Lead to oversee our KM operations and drive the adoption of knowledge management systems.

The ideal candidate will have extensive experience in Legal Tech/Knowledge Solutions within a law firm or professional services environment, with a strong background in leveraging emerging technologies to enhance practices and business processes.

Key Responsibilities:
  • Lead the delivery of high-quality support and foster collaboration across departments.
  • Drive the adoption of knowledge management systems based on end-user feedback and firm-wide needs.
  • Oversee the management and optimization of KM platforms using performance metrics to identify areas for improvement.
  • Partner with Business Development and KM teams to create client-facing knowledge solutions that align with the firm's strategic goals.
  • Provide training, support, and ongoing development for KM tools ensuring firm-wide access to knowledge resources.
Requirements:
  • Strong technical expertise in knowledge management systems.
  • Proven leadership skills with experience managing high-performing teams.
  • Excellent communication and interpersonal skills with the ability to influence and engage stakeholders at all levels.
Estimated Salary:

£70,000 - £90,000 per annum



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