M&E Coordinator

4 weeks ago


Crawley, West Sussex, United Kingdom Pertemps TM Full time
M&E Administrator / Coordinator

We are seeking an experienced M&E Administrator / Coordinator to join our team in Crawley. The successful candidate will be responsible for providing administrative support to our engineering team, ensuring that all tasks are completed efficiently and effectively.

Key Responsibilities:
  • Logging customer calls and job requests via telephone and portal
  • Ensuring jobs are logged accurately and escalated in a timely manner to achieve SLAs
  • Maintaining and updating system
  • Liaising with engineers, contract team, subcontractors, and customers on job status
  • Managing fluctuating workloads in shared Outlook mailbox
  • Promptly investigating customer queries and providing feedback
  • Monitoring and managing outstanding job sheets and producing backlog reports to ensure the CAFM system is up to date at all times
  • Closing PPM jobs
  • Raising supplier and sub-contractor purchase orders
  • General administration duties
Ideal Requirements:
  • Experience of working on a helpdesk in an FM / facilities environment
  • Proficient with MS Office – full IT system training given
  • Excellent customer service and communication skills (verbal and written English essential)
  • Ability to prioritize multiple tasks while working under pressure
  • Flexible team player approach with a “can do” attitude at all times
Package:
  • 25 – 30K – depending on experience
  • Hours – 8 – 4 OR 9 – 5 – flexibility within those times
  • 5 days a week office based
  • 25 days holiday + bank
  • Pension contribution

If you feel you would be well suited for the role or would like to find out more, please send your up to date CV.


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