Sales Support Team Member

5 days ago


London, Greater London, United Kingdom Cavendish Maine Full time
About Cavendish Maine

We are a dynamic, British design-led sustainable housewares business with a global presence. Our growth across the UK and internationally presents an exciting opportunity to contribute to our company's future success as a key member of our sales team.

Role Overview:

This hybrid role based in South East London requires 3 days in the office. As a crucial member of our sales team, you will provide essential support across various accounts, including retail, distributors, corporate clients, and Amazon.

You will be responsible for direct communication with trade customers to manage orders, address pricing inquiries, assist with case pack sizes, handle account set-ups, and ensure smooth delivery processes. Additionally, you will deliver exceptional customer service by promptly responding to requests for product images, samples, online content, and other information.

Collaborating closely with the sales management team, you will gain valuable insight into key customer needs and contribute to shaping the customer experience.

Candidate Profile:

We are seeking someone with 3–4 years of experience in a sales office environment, ideally in B2B sales order processing. Experience using an ERP system to manage trade orders is highly desirable. Proficiency in Microsoft Office (Excel, Word, PowerPoint) is essential.

You should possess excellent written and verbal communication skills, with a polished telephone manner and attention to detail. A friendly, approachable attitude and the ability to work well both independently and as part of a team are key qualities.

A competitive salary of £35,000 + benefits package makes this an attractive opportunity for the right candidate.


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