Shift Leader

2 weeks ago


Cambridge, Cambridgeshire, United Kingdom Sofra Cambridge Full time
About Sofra Cambridge

Sofra Cambridge is a vibrant and inclusive restaurant that embodies the spirit of hospitality. Our team is passionate about creating a welcoming atmosphere where guests feel at home.

Job Description

We are seeking a skilled Shift Leader to join our front of house team. As a Shift Leader, you will be responsible for overseeing cafe service, managing daily beverage production, and ensuring exceptional customer experiences.

Key Responsibilities
  • Lead cafe service in the absence of a manager
  • Manage daily beverage production, service, and ordering needs
  • Ensure service standards are met
  • Assist managers in training staff on food, beverage, service, and hospitality
  • Assist with administrative duties as needed
  • Communicate effectively across teams
  • Check daily inventory of applicable products
  • Be a resource for team members
  • Build relationships with regular and interested guests
  • Ensure the cafe is clean and aesthetically pleasing
Requirements
  • Experience with leadership and training
  • Barista experience
  • Ability to work full-time
  • Availability to work weekends and holidays
  • Treat customers and co-workers with courtesy and respect
  • Passion for hospitality and guest experience
  • Strong attention to detail and positive attitude
  • Excellent attendance and punctuality
What We Offer
  • Competitive hourly pay with tips
  • Free meal per shift
  • Educational and professional development opportunities
  • Employee discounts at our sister businesses
  • Partially subsidized health insurance

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