Customer Service Professional
8 hours ago
About Dandara Careers
Dandara Careers is a leading private housebuilder in the UK, known for our commitment to quality, innovation, and attention to detail. With over 30 years of experience, we've established ourselves as one of the most respected names in the industry.
We're currently seeking a skilled Customer Care Technician to support our developments across West Sussex & Hampshire. This hands-on role involves ensuring that our homeowners receive high-quality care and attention to detail in resolving any post-completion issues.
The successful candidate will be responsible for completing and coordinating any necessary remedial work, ensuring homeowners' needs are met efficiently and with professionalism. As a key member of our team, you'll be working closely with contractors and the construction team to deliver projects efficiently.
Key Responsibilities:
- Conducting inspections and minor repair works in homeowners' properties, ensuring all tasks are completed to the highest standards.
- Serving as the on-site representative for homeowner concerns, addressing any issues promptly and with attention to detail.
- Liaising with contractors and the construction team for efficient project delivery.
Requirements:
- Bachelor's degree in Building Services Engineering or a related field.
- Minimum 2-5 years of experience in customer-facing roles within the construction industry.
- Excellent communication and problem-solving skills.
- Ability to work independently and as part of a team.
This role offers an estimated salary of £40,000 - £60,000 per annum, depending on experience.
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