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Room Attendant

2 months ago

Oxford, Oxfordshire, United Kingdom HOTELCARE Full time

Job Summary:

We are seeking a highly motivated and detail-oriented Room Attendant to join our team at HotelCare. As a Room Attendant, you will be responsible for ensuring the highest standards of cleanliness and comfort for our guests.

Key Responsibilities:

  • Clean and maintain guest rooms to the highest standards, including dusting, vacuuming, and sanitizing surfaces.
  • Change bed linens, replace towels, and restock amenities as needed.
  • Report any maintenance issues or damages to the supervisor promptly.
  • Follow safety protocols and maintain the security of guest rooms and the privacy of guests.
  • Provide exceptional customer service to guests, responding to their requests promptly and professionally.

Requirements:

  • Previous experience in a similar role within the hospitality industry, particularly in housekeeping or room attendant positions.
  • Physical ability to lift, bend, and stand for extended periods.
  • Strong time management skills, attention to detail, and flexibility to adapt to organizational needs.
  • Ability to work individually and as part of a team, with a 'Can Do' attitude and a willingness to learn.

What We Offer:

  • A competitive salary and benefits package, including up to 28 days paid holidays and a permanent job with flexible working hours.
  • Free lunch on duty (site dependant) and full on-site training.
  • Salary Finance with exclusive rates and career progression opportunities, including the chance to undertake a HotelCare Apprenticeship.
  • Automatic Enrolment into a workplace pension, after 3 months' service, and recognition, incentives, and awards for outstanding performance.

Working with HotelCare:

HotelCare is a leading hotel support services provider, serving over 200 hotels nationwide. We are committed to excellence in all that we do and strive to deliver the highest levels of service to our clients and guests.