Room Attendant

1 week ago

Oxford, Oxfordshire, United Kingdom HOTELCARE Full time

Job Overview:

HotelCare is committed to delivering exceptional cleanliness standards in hotels nationwide. As a Room Attendant, you will play a vital role in ensuring our guests enjoy a comfortable and clean stay.

Key Responsibilities:

  • Clean and tidy guest rooms to established standards.
  • Change bed linens, replace towels, empty trash bins, and restock amenities.
  • Dust furniture, vacuum carpets, and clean mirrors for a neat appearance.
  • Sanitize surfaces thoroughly for hygiene maintenance.
  • Maintain stock levels of cleaning supplies and toiletries.
  • Promptly report any maintenance issues or damages.
  • Follow supervisor instructions and adhere to safety protocols.
  • Ensure the security of guest rooms and the privacy of the guests.
  • Provide professional and respectful service to guests and respond to their requests promptly.

Person Specification:

Experience:

  • Preferred Experience: Experience in a similar role within the hospitality industry, particularly in housekeeping or room attendant positions.

Skills and Knowledge:

  • Physical ability to lift, bend, and stand for extended periods.
  • The ability to work individually and as part of a team.
  • Strong time management skills.
  • Attention to detail.
  • Flexibility and willingness to learn.
  • A 'Can Do' attitude.
  • Adaptability to organisational needs.
  • Ability to prioritise and multi-task.
  • Capability to provide excellent customer service.
  • Self-motivation and accountability.
  • Ability to work confidentially and with integrity.
  • Ability to work under pressure and to follow instructions.
  • Awareness of safety regulations and compliance.

Flexibility:

  • You may be required to work different and/or additional hours of work (from those to which you have been previously notified in respect of any period) and carry out additional reasonable tasks to meet the needs of the Company and their clients.

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