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ICT Support Specialist
2 months ago
We are seeking a skilled ICT Service Desk Technician to join our support team in Hoddesdon. This role requires a dynamic and proactive individual who can work well with the ICT team to support 2000+ users across 100+ site locations.
Key Responsibilities- Provide technical support for Microsoft Office products, including 365, Microsoft Windows 10, and Android devices.
- Troubleshoot hardware and network connectivity issues.
- Work in a customer-facing environment, providing first-class ICT support to customers.
- Utilize ServiceDesk call logging tools and Active Directory experience to create and maintain users.
- Collaborate with the ICT team to deliver integrated solutions for the civil engineering and construction sectors.
- Commercial network experience.
- Knowledge of the MS Office suite up to and including Office 365.
- Knowledge of MS Windows operating system up to Windows 10.
- Competitive salary.
- Competitive annual leave and an additional day off on your birthday.
- Private medical care.
- Pension.
- Life Assurance.
- Cycle to Work scheme.
- Shopping and restaurants vouchers, rewards, and discounts.
- Training and development opportunities.
- Family friendly policies.
- Employee Assistance programme.
- Mental health, physical health, and financial support.
- 24/7 Virtual GP service.
VolkerWessels UK operates through five separate, but complementary businesses, working in collaboration and using our specialist skills to deliver an integrated service for our clients. At any one time, our people are working on our sites or in our offices, for around 250 projects across the UK.