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Business Operations Specialist
2 months ago
We are seeking a skilled and detail-oriented professional to join our team as a Business Analyst and Operations Coordinator at Genesis Technology Services.
Key Responsibilities:- Conduct in-depth analysis of specific departmental areas or problem areas to understand their interrelationships with other activities.
- Study work methods and procedures by measuring the work involved and computing standard times for specified activities.
- Prepare detailed reports outlining suggestions for increasing efficiency and lowering costs based on research and analysis.
- Analyze project components, organize them into a logical sequence, and establish the minimum time required for cash flow cycle of project completion.
- Assist in purchasing services, processing contracts, and managing contractual arrangements.
- Process sales invoicing as required and maintain electronic folders with purchase orders (PO).
- Send out regular dashboards to the team, providing updates on invoicing, accrued revenue, and debtor status.
- Input customer sales orders onto the Sage system by project to generate invoices.
- Maintain a customer purchase order (PO) status table.
- Assist in chasing receipting of sales orders to ensure timely payment.
- Enter sales receipts into Sage and help update the collection sheet debtors.
- Monitor the Aged Debtors report and proactively send statements to customers.
- Maintain customer agreements folder along with the project business case for commercial and audit compliance (where applicable).
- Review, improve, and develop existing commercial processes to meet auditor requirements.
- Collaborate with the team to review monthly projected actuals as needed.
- Conduct project cost analysis to enhance budgeting and provide suggestions for improving project margins.
- Assist in customer setup on Sage and organize new project go-live requirements.
- Bachelor's/ Master's degree in Business Administration, Finance, or a related field (or equivalent experience).
- Proven experience in business analysis, operations coordination, or a similar role.
- Strong analytical and problem-solving skills, with the ability to conduct comprehensive research and produce actionable reports.
- Excellent organizational and time management abilities to handle multiple tasks and prioritize effectively.
- Proficiency in using software and tools for data analysis and project coordination.
- Strong written and verbal communication skills.
- Ability to work independently and collaboratively in a team environment.
- Attention to detail and accuracy in data analysis and reporting.
- Familiarity with Sage or other similar accounting software is a plus.