Service Advisor

2 months ago

Wembley, United Kingdom Pybus Recruitment Ltd Full time
Job Summary

We are seeking an experienced Service Advisor to join our team at Pybus Recruitment Ltd. As a Service Advisor, you will be responsible for delivering exceptional customer service and ensuring a high standard of quality workmanship.

Key Responsibilities
  • Drive the standard in customer care with a diverse customer base.
  • Manage the relationship between customers and the dealership.
  • Manage the service process effectively.
  • Go beyond process in delivering exceptional customer service.
  • Deliver effective value-added sales solutions to customers to ethically promote the wide range of our clients' products and services.
Requirements
  • Administrative experience.
  • Able to handle sensitive and confidential information.
  • Excellent communication and customer service skills with experience handling complaints.
  • Evidence of customer-facing administrative experience.
  • Experience in a selling/customer service environment.
  • Full driving license held for a minimum of 6 months with fewer than 9 penalty points.
  • Evidence of Right to work in the UK.
Benefits
  • Industry-leading package.
  • 33 days annual leave (including bank holidays) in addition to an annual leave purchase and sales scheme.
  • Bonus payments based upon your performance.
  • Pension Scheme & Life Assurance.
  • Ford Privilege vehicle purchase scheme.
  • Discount on Service Bodyshop and Parts.
  • 1 day each year to volunteer for a charity of your choice.
  • Cycle to work purchase scheme.
  • Access to Perks at Work discount website.

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