Patient Services Assistant

2 weeks ago


Nelson, Lancashire, United Kingdom Interior Health Authority Full time
Key Responsibilities
  • Operate the switchboard and public address system, ensuring timely and accurate communication with patients, visitors, and staff.
  • Receive and direct patients and visitors, providing exceptional customer service and ensuring their needs are met.
  • Respond to hospital alarms and emergency codes, prioritizing patient safety and well-being.
  • Maintain physician on-call/vacation lists and other hospital staff records, ensuring accuracy and up-to-date information.
  • Perform patient registration, admitting clerical duties, and cashier responsibilities, including receiving payments, recording transactions, and issuing receipts.
Requirements
  • Grade 12 completion required; typing test of 45 wpm or greater completed within the past 48 months from a recognized institution.
  • One year's recent related experience, or an equivalent combination of education, training, and experience.
  • Ability to work rotating days and evenings, including short-notice availability and workload coverage during temporary absences.
Benefits

As an employee of Interior Health Authority, you will enjoy excellent benefits, opportunities for professional growth and development, and a competitive salary ranging from $32.51 to $41.70 per hour, depending on experience.



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