Karaoke Experience Manager
1 week ago
We are a leading provider of private room karaoke experiences, delivering phenomenal nights out with unrivalled entertainment and exceptional service.
Role OverviewThis is an exciting opportunity to join our team as a Team Member in London, working alongside a talented group of individuals who share our passion for creating unforgettable experiences.
As a Team Member, you will be responsible for ensuring that every guest has an exceptional time at our venue, from the moment they arrive until they leave. This involves providing top-notch customer service, managing the smooth operation of our karaoke rooms, and maintaining a fun and welcoming atmosphere.
Salary and BenefitsThe estimated annual salary for this role is £24,000-£28,000, depending on experience. In addition to a competitive salary, we offer a range of benefits, including:
- 100% of Tronc (tips and service charge)
- PVT Healthcare
- Employee Assistance Program
- 50% Discounted drinks and food for you and 4 friends in any venue at any time
- Free karaoke hire* for you and 4 friends
- 20% Friends and Family discount on room hire*
- 30% Discount on merchandise and Karaoke Kits
To succeed in this role, you will need to have excellent communication and interpersonal skills, be able to work well under pressure, and possess a positive attitude. As a member of our team, you will be expected to:
- Work brilliantly together
- Be kind
- Be upbeat and friendly
- Have fun, be fun
- Give the best experience
- Be confident in your own work and the work of the team
- Get it done, be proactive and passionate about your work and company
- Do The right thing, treat everyone you encounter equally and with honesty, openness, integrity and decency
- Be positive and have an approachable manner
We offer a dynamic and supportive work environment, opportunities for career growth and development, and a comprehensive benefits package. If you're looking for a challenging and rewarding role where you can make a real difference, we encourage you to apply today.
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