HaloITSM Platform Manager

4 days ago


Welwyn Garden City, Hertfordshire, United Kingdom PayPoint Group Full time

We are seeking a highly skilled IT professional to fill the role of HaloITSM Platform Manager at the PayPoint Group. This position offers a competitive salary of £55,000 - £75,000 per annum, depending on experience. The successful candidate will oversee the configuration, administration, and maintenance of our HaloITSM platform, ensuring compliance with organisational policies and regulatory requirements.

Key Responsibilities:
  • Platform Administration: Develop and implement effective strategies for managing user accounts, permissions, workflows, and customisations.
  • Compliance and Security: Conduct regular audits and assessments to identify areas for improvement and implement corrective actions.
Requirements:
  • A strong background in IT Service Management and DevOps principles.
  • Excellent problem-solving and analytical skills with the ability to think critically.
Benefits:
  • Holiday purchase scheme with 20 days holiday plus bank holidays.
  • Flexible working arrangements with a mix of remote and onsite work.
  • Access to our online benefits portal offering exclusive deals and discounts.
  • Contributory company pension scheme and private medical insurance.


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