Service Management Solutions Architect
4 days ago
Key Responsibilities
This role requires a proactive individual who can ensure the efficient operation of our HaloITSM system, support ITIL processes, and provide high-quality service to internal and external stakeholders. Key responsibilities include:
- Platform Administration: Manage and maintain the HaloITSM platform, including user accounts, permissions, workflows, and customisations.
- Compliance and Security: Ensure the HaloITSM platform complies with organisational policies, standards, and regulatory requirements.
- Strong understanding of IT Service Management and DevOps best practices.
Salary Information
The estimated salary for this role is £58,000 - £75,000 per annum, depending on experience. In addition to a competitive salary, we offer a range of benefits, including holiday purchase scheme, gym membership, online benefits portal, and contributory company pension scheme. Private medical insurance, life assurance, and critical illness cover are also included.
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