Electronic Gaming Host Professional
3 weeks ago
We are seeking an Electronic Gaming Host to join our team at Grosvenor Casino Blackpool. As a key member of our team, you will be responsible for delivering exceptional customer experiences and creating a welcoming atmosphere for our electronic gaming customers.
This role requires strong communication skills, the ability to build rapport with customers, and a passion for delivering outstanding service. You will work closely with colleagues to provide efficient and dynamic service across leisure, food, and beverage.
The successful candidate will have experience in a hospitality role, knowledge of electronic gaming, and a positive attitude. They will also be able to collaborate with the wider business and possess sound communication skills.
Key Responsibilities:
- Get to know regular customers and their playing style and preferences to tailor the experience to their needs.
- Livethe values of Service, Teamwork, Ambition, Responsibility, and Solutions.
- Work with colleagues to provide efficient and dynamic service across leisure, food, and beverage.
- Keep customers informed of the latest developments in electronic gaming and online offers to encourage membership.
- Proactively comply with all regulations, particularly alcohol licensing conditions, food safety, and promote safer gambling.
Qualifications:
- Cover all aspects of electronic gaming, reception, and online.
- Must have an outgoing personality and be available to work through a 24hr business.
- Positive attitude.
- Experience of working successfully in a hospitality role.
- Knowledge of and/or passion for electronic gaming.
- Fanatical about delivering unrivaled customer experience.
- Ability to collaborate with the wider business.
- Sound communication skills.
- Comfortable with change and ability to embrace new ways of working.
Benefits:
- Estimated Salary: £18,000 - £22,000 per annum.
- Minimum 24 hour per week contract with possibility of up to 40 hours.
- Paid breaks.
- 50% Off Food on Shift.
- Free Sandwiches, toasties, and Drinks on shift.
- 50% Off Food Friends and Family Discount.
- Free meal for two people on your birthday and workiversary.
- Great offers through our Rank Rewards Scheme.
- 28 Days Holiday (Full time) Pro Rota.
- Tronc Tips.
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