Customer Experience Specialist
3 weeks ago
What You Will Be Doing
We are seeking a motivated and sales-oriented Customer Experience Specialist to join our growing team in our Vodafone Southport Partner store. In this role, you will interact directly with customers, understand their needs, build trust and create a personal experience to be remembered. You will also do your utmost to help resolve any issues a customer may have, right there, right then.
Key Responsibilities
- Provide exceptional customer service and support to our customers
- Build strong relationships with customers and understand their needs
- Work collaboratively with the team to achieve sales and service targets
What We Are Looking For
We are looking for people who are level-headed, have a mature mind-set, combined with enthusiasm, energy, and drive. It can be a demanding role and you'll need to be able to commit to some weekend work as well as weekdays, but for the right person, it's an amazing opportunity to work for one of the UK's most valuable brands.
What's in It for You
This role offers a competitive salary, along with an uncapped commission scheme. You will get to work with a fun, diverse and driven team who love what they do and a leadership team who listen, support and inspire you to be your very best.
Regulatory Requirements
Vodafone UK are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.
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