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Customer Service Representative

1 month ago

South Wonston, United Kingdom Sodexo Full time
Job Overview

We are seeking a highly skilled and enthusiastic Customer Service Representative to join our team at Sodexo in Worthy Down, Winchester. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service and ensuring a seamless dining experience for our guests.

Key Responsibilities:

  • Provide exceptional customer service and respond to customer inquiries in a timely and professional manner.
  • Support with both front and back-of-house operations, including serving and replenishing food from counters and break-down stations.
  • Assist with the cleaning operation for these areas and maintain a high level of cleanliness and hygiene.
  • Support with any administrative tasks and ensure all checklists and compliance are completed on a daily basis.
  • Interact with customers in the serving, retail, and dining areas and provide a warm and welcoming experience.

Requirements:

  • Positive attitude, professionalism, and respect for others.
  • Basic food-handling skills - desirable.
  • No previous experience required.

What We Offer:

  • Unlimited access to an online platform offering mental health and wellbeing support.
  • Employee Assistance Programme to help with everyday issues or larger problems.
  • Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle.
  • The Sodexo Discounts Scheme, offering great deals 24/7.
  • Money Insights and financial benefits via the Salary Finance Platform.
  • Save for your future by becoming a member of the Sodexo Retirement Plan.
  • A death in Service benefit for colleagues who pass away whilst employed by Sodexo.
  • Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo.
  • Cycle to Work Scheme to help colleagues to do their bit for the environment.
  • Volunteering Opportunities to enable all colleagues to help support worthwhile causes in our communities.
  • Flexible and dynamic work environment.
  • Competitive compensation.
  • Full training and full protective uniform supplied.

Package Details

  • Hours per week:
  • Monday-Friday:
  • £ per hour:
  • Car parking available on site, Uniform provided, Sodexo discount, cycle to work scheme, Gym on site.

Check your local transport links here: - the destination you should input is Worthy Down, Winchester, SO21 2RG.